Trip Verification or Claims Submission Form
To determine if a driver was using the Uber Partner application at the time of an accident or to submit a claim, please use this online form*.
Please note that James River Insurance Company does not insure Uber drivers in all states at all times. Please follow this link* to find insurance carrier information for incidents that occurred on or after 03/01/2018.
If you are inquiring about an existing claim, please contact your claims representative directly or call (804) 289-2712
*This link redirects to a third-party website
***The information transmitted to James River Insurance Company may be shared with a third party for driver validation. Please allow 36 hours to process your claims notice before resubmitting***