We have been closely monitoring the development and spread of COVID-19 (Corona Virus).
Protecting the health and safety of our staff is our top priority. In addition, continuing our mission to be a constant reliable insurance carrier to our business partners and customers continues to be our primary focus.
In support of those efforts we began preparations earlier this year to ensure that our staff would be able to work remotely. We’ve worked diligently to ensure that the hardware and software needs were met. We also worked to revise and refine our business procedures to ensure that our business flow would experience minimal interruption.
Almost all of our staff are now working remotely.
Our website, portals, emails, and telephone lines remain open and functional, and we continue to be dedicated to provide exceptional support to our partners.
We are very much open for business and here to support the needs of our customers.
Please contact us should you have any questions, concerns or problems.
James River Insurance CompanyPO Box 27648Richmond, VA 23261-7648